Hydro Pilots Australia, based in Mackay, is centrally located in Queensland, about 900km from the states capital, Brisbane and 40km north of Hay Point and Dalrymple Bay.

With all personnel stationed in Mackay, clients are assured their specialised pilot service can respond at very short notice to any pilotage requirements.

All communications, accounts and administrative functions are carried out in Mackay where a lounge with television, refreshments, rest rooms including shower and washing facilities, are available for crew and company staff.

Hydro Pilots established its own helicopter charter company Mackay Helicopters, to enhance it's already reliable operations.

Mackay Helicopters, which employs two full time highly experienced pilots, transports the marine pilots to and from vessels.

Hydro Pilots are also the official agent and distributor of charts for the Australian Hydrographic Office for the Mackay and Hay Point regions. Any charts or publication requirements can be supplied to our client's vessels on arrival at the pilot boarding ground with prior notice.

Hydro Pilots own and operate Mackay Marine Consultants, which conducts surveys on small ships for insurance purposes.

Hydro Pilots own and operate Mackay Offshore Services which conducts supply and product replenishment services to Hay Point, Dalrymple Bay and Mackay Harbour.

The new systems were pioneered in the USA by several major pilotage services including Delaware Bay, Tampa Bay and Southeastern Alaska Pilot's Associations. This portable system has the added safety benefit of operating independently to the ships operating systems.

Hydro Pilots has used this system since its inception and is the only pilot service commited to operating this technology providing the safe transit of vessels through the Great Barrier Reef.

Since operations began in 1996, Hydro Pilots Australia has changed the face of pilotage in Hydrographers Passage and has steadily built up a substantial client support base.

The company's refreshing approach of personalised service to shipmasters has made it a forerunner in marine pilotage services.

Hydro Pilots services all the major shipping agencies, ship owners and charterers from around the world and are proud of their reputation and safety record.